1. Service Agreement:
- By utilizing the Services of CSD, the Customer agrees to abide by these terms and conditions.
2. Booking and Payment:
- Customers may book delivery services by filling out the quote form, or by phone.
- Payment is due at the time of booking unless credit terms have been established. CSD accepts payment via Checks, Zell, Cash.
- Prices are determined based on factors such as distance, package size, delivery speed, and any additional services requested.
3. Delivery Conditions:
- Deliveries will be made to the address provided by the Customer.
- We will make reasonable efforts to deliver packages within the specified timeframe. However, delivery times are not guaranteed and may be subject to delays due to factors beyond the Company's control.
- Customers are responsible for ensuring that someone is available to receive the delivery at the specified address. If no one is available, additional attempts may be made, and additional charges may apply.
4. Packaging Requirements:
- Customers are responsible for properly packaging items to prevent damage during transit.
- We reserve the right to refuse delivery of improperly packaged items or items that violate shipping regulations.
5. Prohibited Items:
- Customers may not send prohibited items, including hazardous materials, illegal substances, and perishable goods.
- CSD reserves the right to refuse delivery of any item that violates its prohibited items policy.
6. Customer Responsibilities:
- Customers must provide accurate address information and contact details for both sender and recipient.
- Customers must comply with all applicable laws and regulations regarding the shipment of goods.
7. Privacy Policy:
- CSD collects and uses customer information in accordance with its privacy policy, available on our website.
8. Termination of Services:
- CSD reserves the right to refuse service to any Customer or terminate services for any reason deemed necessary.
9. Changes to Terms and Conditions:
- CSD reserves the right to update or modify these terms and conditions at any time. Customers will be notified of any changes via email or through the Company's website.
